Data center in Frankfurt - server location Germany
Our servers are located in a renowned data center in Frankfurt am Main, right next to DE-CIX - the largest internet exchange in Germany. That means short routes into the global network, low latency across Central Europe and a data location fully subject to the GDPR. The site runs exclusively on 100 % green electricity from renewable sources.
This page describes the location of our rental products: VPS, game servers and web hosting.
Maximum security
Access to the building is multi-stage and controlled around the clock by a key card system - only people accredited for it get in. This is complemented by continuous video surveillance with motion detection as well as motion and intrusion sensors. For fire protection, all areas are equipped with networked smoke detectors and an automatic extinguishing system; the materials used are non-combustible or flame-retardant.
Power supply / network
The data center runs exclusively on green electricity from renewable sources - our contribution to a more sustainable world. Power distribution is redundant throughout: it comes from two separate transformer stations, and a rack can be supplied with up to four independent feeds (A, B, C and D). Every circuit is individually fused, metered and routed through multi-stage surge protection. On the network side, redundant fiber entry points ensure that the failure of one route does not cut off connectivity.
DDoS protection
We protect your server against so-called DDoS attacks (distributed denial of service). DDoS attacks overload a server with a huge number of requests in quick succession. We can filter out and block these attacks with a bandwidth of up to 250 Gbit/s, so your connection and latency stay good.
Network, latency and availability
The connection decides how a server feels in everyday use - even more so for a game server than for a web project. The Frankfurt am Main location sits right next to DE-CIX, the largest internet exchange in Germany. The route from server to player therefore passes through only a few hops, and that is exactly what shows in the ping: for users in Germany, Austria and Switzerland, single-digit to low double-digit latency is the norm, and most of Western and Central Europe is only a short distance away.
Connectivity runs through redundant fiber entry points and several carriers in parallel - the site is carrier-neutral, so it does not depend on a single provider. If one route fails, another takes over without the connection dropping in between. On this basis, we state a network availability of 99.9 % in the plan overviews for VPS and game servers.
For game servers, there is also the DDoS protection of up to 250 Gbit/s: attack traffic is filtered out before it even reaches the server. How latency, ports and the server address affect actual gameplay is explained in ports, address and firewall.
Cooling and energy efficiency
A data center uses electricity not only for the servers but also for cooling them - and that second item is where efficiency is decided. The site therefore relies mainly on free cooling: for large parts of the year, filtered outside air is enough to hold the target temperature, instead of running energy-hungry chillers all the time. Up to 90 % of the cooling demand can be covered this way through computer-controlled supply and exhaust air, without actively generating cold. For the remaining periods, redundant air conditioning units with independent refrigeration circuits are on standby.
This is supported by hot aisle containment: the warm exhaust air of the servers is extracted in structurally separated areas instead of mixing with the cold supply air in the room. That sounds trivial, but it is the difference between a room that has to be cooled down as a whole and one in which the waste heat is removed where it is produced.
The electricity comes entirely from renewable sources, and even the UPS systems run at an online efficiency of 96 %, so they produce hardly any losses of their own in normal operation. Together with the cooling strategy, the energy demand per server stays low - a point that increasingly comes up in tenders and sustainability reports, which is why we also disclose it to business customers.